Well-rounded Sales and Business leader with over 20 years of Sales, Business Development, Client Services, and Marketing experience, managing global teams and clients in North America, Asia, and EMEA ranging from $10M to the Fortune 500.
• Energetic global leader with extensive experience selling Consulting, Business Process Solutions, Staffing, IT, Outsourcing and CXO strategies. Transformational leadership of 225-strong teams, comprising sales, marketing, client services, customer service, channels, and management consulting. Four sales awards and highest rating sales executive for two companies. Biggest contract in the history 2 different organizations - $140M and $123M.
• Turned around 5 sales teams (23-228 people) in North America, Asia, Latin America and Australia with vastly differing skill levels, cultures, challenges, and routes-to-market channels: partners, field and inside. Created blended selling models, comprising consulting, sales, marketing, pre-sales, client services, and industry vertical insights.
• Ability to cold call CXOs and engage in strategic discussions reflected in winning $14M-140M+ outsourcing contracts; and management of accounts, individually delivering $11M+ in annual revenues. Numerous $1-5M deals for a variety of managed services solutions.
• Led dispersed sales, client services, and marketing teams from scratch, stretching across multiple geographies, integrating them to drive sales efficiency and effectiveness programs, such as sales plan design, territory/quota allocation, forecasting, training, sales metrics and cadence. Deployed multiple CRM programs, globally and regionally. Drove adoption of forecasting compensation for achieving specific goals, such as revenue attainment, pipeline management, negotiations, account growth, complex deals and cross-functional teaming.
Sales and Client Services leadership providing both tactical and strategic focus and drive aggressive profitable revenue growth for $800M division of Pitney Bowes. Provide leadership to transform the sales organization toward a solution selling orientation with a focus on new and innovative SaaS, Software, Print and Presort services and Business Process Outsourcing offerings. Additionally, responsible for all customer and client services (NPF scores over 90) and execute on strategies to build and grow services and annuity streams. Own sales plans, compensation, key staff retention & employee communications and manage monthly, quarterly and annual quotas and revenue with accurate forecasting.
Managed Sales teams focused on IT, Staffing, BPO and other Managed Services solutions. With strategic planning and day-to-day execution, created and integrated new business strategies and programs that maximized ROI and drove double-digit revenue growth. Was also responsible for business development, global sales, alliances, VARs, channel partners, mergers, and acquisitions. Successfully positioned the business to attract JV's (Phillips in North America and GE in Europe), multiple investments from Intel, Cisco and BMW, & acquisitions that included North America based organizations, including Taproot and the technology unit of Harman International.
Managed a strong cost-effective strategic sales team across various divisions (Managed Services, IT solutions, Staffing, BPO, RPO, MSP, Auditing) and consistently exceeded 100% of aggressive sales goals servicing strategic enterprise customers in various industries nationally. Designed, developed, and implemented a Sales Strategy targeted specifically towards multiple industries. Guided team to achieve "stretch" yet achievable goals and boosted morale through regular team-building & one-on-one coaching. Coached & mentored sales teams to position themselves to sell high enough and early enough and strategically partner with clients to create unexpected value.
Drove sales through an 87-strong sales and marketing team segmented by various industry verticals, including Healthcare, Manufacturing, Energies, Utilities, Retail, Automotive, Aerospace, Telecommunications, Travel, & Transportation, covering 17 countries. Executed $126M in global revenue, leading business division through multiple changes and developing creative strategies and winning IT, BPO, RPO, KPO, and Contact Center solutions.
Empowered company through breakthrough sales growth for various industry verticals. Managed team, pipeline and sales funnel through CRM systems; most team members were subsequently promoted to Sales Management roles. Executed focused strategic territory business plans through solution partners, implementation partners, and OEM partners.